Digital skills enable us to use devices including computers, laptops and smartphones to access the internet and lots more. We're here to help you find the support you need to get access to digital skills and equipment across Bolton.
Learn how to do things online
If you need help with your laptop, tablet or smartphone call in to a Tea and T'internet digital drop in at one of our community libraries. Enjoy a warm drink while you get to grips with your device.
There's a drop in at Central Library each week and the listed libraries once a month. There's no need to book, just call in!
To find out more about the range of digital support available in Bolton download our NEW support guide!
Download the guide to Digital Support in Bolton
To find out how to get to your chosen drop in location, click the library name:
Help with the cost of getting online
Help is available for people struggling to get online, or do things online, or who have lost access to the internet through lack of money.
Free wifi and public computers
Visit your local library for access to computers and Wi-FI free of charge. You can use a library computer up to one hour free of charge with a small charge for any subsequent time a computer is used. If you are job seeking please let a member of staff know and we will be able to add time to your session free of charge. See library opening hours
If you have your own device and need access to the Internet, all of Bolton's libraries have free Wi-Fi available. Ask a member of staff for help to connect your device.
National Databank
If you are 18+ years old, from a low-income household, and can answer yes to one or more of the statements below, you are eligible for a free 20GB data/calls and texts SIM via the National Databank.
Does one or more of the following apply to you?
- I have no access or insufficient access to the internet at home
- AND/OR I have no or insufficient access to the internet when away from the home
- AND/OR I cannot afford your existing monthly contract or top up
Download the National Databank leaflet
To collect a free SIM, please attend one of our GM Databank Drop-Ins at one of our participating libraries. See below for all drop-in locations and times. For more information, email DES@bolton.gov.uk or call 01204 332853.
Social tariffs
Social tariffs are cheaper broadband and phone packages for those on low incomes. This could mean a saving of around £180 a year. If you receive benefits, you could be eligible. Find out more on Ofcom's website.
Email digitalhelp@bolton.gov.uk or call 01204 332853 and ask to speak to a member of the DES team for help with social tariffs.
Borrow a digital device
If you do not have access to the internet at home, you may be able to borrow a device and get data from the Bolton Digital Lending Library for free. Referral from an organisation needed. Book a free one to one with a Digital Helper to get to grips with your loaned device. Call 01204 332853 or email DES@bolton.gov.uk to book your session.
UCAN Centres
Helpful and friendly staff provide a little bit of everything in Bolton's UCAN centres, so no matter what you are looking for or what support you need they're the right place for you!
There are centres across Bolton - click here to find your nearest UCAN centre.
In most centres you'll be able to find:
- A friendly welcome
- Help finding you a job
- Free use of the internet and computers
- Training courses
- Access to social activities and community groups
- Help with housing issues and benefits
- Health and wellbeing support and advice
- Help with money matters
- Free use of the phone
- And lots more - all for FREE.
IT Centres and Wi-Fi Hotspots
Click the map below to see where you can access Wi-Fi and IT equipment in Bolton.
Help to buy devices and connectivity
Recycle-IT!
The wonderful team at Recycle-IT! offer low-cost refurbished computer equipment, supporting not only environmental sustainability but also bridging the digital divide in our community. They are based in the Market Place and also accept donations of old devices that would otherwise be thrown away and sent to landfill.
For more information, pop into their shop or visit their website.
